Privacy Policy

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We are dedicated to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of data we collect, how we utilize this information, and the circumstances under which we may share it. By using our app, you agree to the collection and use of your information in accordance with this policy. Our goal is to provide you with a transparent understanding of our data practices, and we are committed to maintaining your trust and confidence by prioritizing your privacy.

Information We Collect

To provide personalized and efficient pet care services, we collect and utilize various types of information. This data helps us connect you with local vets, tailor our services to your needs, and enhance your overall experience with our app. The key categories of information we gather include:

  • Includes your name, email address, and phone number.

  • Covers details about your pet, such as their name, breed, age, and health status.

  • Used to connect you with local vets and service providers, ensuring relevant and nearby services.

  • Encompasses data on how you use the app, including patterns and device information.

How We Use Your Information

We utilize your information for various purposes to enhance your experience with our app and services:

  • We use your data to tailor our offerings to your specific needs and preferences, ensuring a more relevant and efficient service experience.

  • Your information is essential for managing your bookings and processing payments securely and efficiently.

  • We use your contact details to keep you informed about your bookings, provide updates, respond to your inquiries, and share important information regarding our services.

Sharing Your Information

Before sharing your information with any third parties, we take careful measures to ensure that it is done responsibly and with your privacy in mind. We believe in being transparent about how and why your data may be shared, prioritizing your trust and the security of your information. Here’s how we handle the sharing of your data:

  • We may share your information with trusted service providers to facilitate the delivery of our services, ensuring you receive the best possible care and support.

  • We may disclose your information to third parties when legally obligated to do so, or if necessary, to protect the safety, rights, or property of our users, employees, or others.

  • We collaborate with partners to analyze data and improve our services. This helps us understand how our app is used and identify areas for enhancement.

Your Rights

  • You have the right to access and correct any personal information we hold about you, ensuring its accuracy and completeness.

  • You may request the deletion of your personal data, subject to legal and contractual obligations.

  • You can choose to opt-out of receiving marketing communications from us at any time.

Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be communicated through updates within the app, with a revised effective date.